Privacy Policy

Last updated: December 19, 2024

At EcomLovin, we value your privacy. This policy outlines how we collect, use, and protect your data when you visit our website or use our services. By using our website or services, you agree to the terms of this policy.

What Data Do We Collect

We only collect the information needed to operate and improve our services. The type of information we collect depends on how you use our services.

Information You Provide to Us

This refers to any information you willingly share with us, such as when you create an account, contact support, fill out forms, or submit other data while using our services.

Information We Collect from Merchants

If you are a merchant using our services, we may collect the following information:

• Contact Information: Such as your name and email address.
• Store Information: Such as the store name, store URL, and associated email address.

Information We Collect from Customers on Behalf of Merchants

When you interact with a merchant using our services, we may collect information related to your transactions. This may include:

• Contact information: Such as your name and email address, which we process on behalf of the merchant to fulfill orders and communicate with you about them.
• Order information: Such as the items you purchased, their quantity, and the order status.

Information We Collect Automatically

When you use our website or services, we automatically collect certain information about your device and usage. This may include:

• Device information: Such as your IP address, browser type, operating system, device type (e.g., mobile, desktop), and device identifiers.
• Usage information: Such as the pages you visit, the time you spend on our site, links you click, and other actions you take while using our services.
• Log data: Information about your interactions with our servers, such as access times, dates, and error reports.

How Do We Use Your Data

We use the information we collect for various purposes related to providing and improving our services. These purposes include:

• Providing and Maintaining Our Services: Operating our platform, ensuring its security, and providing necessary updates.
• Communicating with You: Responding to your inquiries, providing support, and sending important account or service updates.
• Improving Our Services: Analyzing usage data to understand how our services are used and identify areas for improvement.
• Marketing: Sending you information about new features, promotions, or other relevant news. You can opt out of these communications at any time.
• Legal Compliance and Protection: Using your information to comply with applicable laws and regulations, protect our rights, and prevent fraud or other illegal activities.
• Other Purposes: Any other purpose disclosed to you at the time we collect your information or with your consent.

How Do We Disclose Your Data

We may disclose your personal information in the following circumstances:

• Legal Compliance: We may disclose your information to law enforcement agencies, government authorities, or other legal entities if required by law or legal process, such as in response to a valid request by a public authority.
• Business Transfers: If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
• Service Providers: We may share your information with contractors, service providers, and other third parties we use to support our business.

How Do We Secure Your Data

We employ reasonable security measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and therefore, we cannot guarantee its absolute security.

How Long Do We Keep Your Data

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with the products and services you request, comply with legal obligations, resolve disputes, and enforce our agreements.

Transfer of Your Data

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Your Rights with Respect to Your Data

Depending on your location, you may have the following rights with respect to your personal data:

• Access and Portability: The right to request access to the personal data we hold about you and, in some cases, to request a copy in a portable format.
• Correction: The right to request corrections or updates to your personal data if it is inaccurate or incomplete.
• Deletion: The right to request that we delete your personal data, subject to certain legal or contractual obligations.
• Restriction of Processing: The right to request that we limit how we process your personal data in specific circumstances.
• Objection to Processing: The right to object to the processing of your personal data for certain purposes, such as direct marketing.
• Withdraw Consent: The right to withdraw your consent at any time if the processing is based on your consent.

If you would like to exercise any of these rights, please contact us using the information below.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us at [email protected].